Contact Policy

Contact Information Policy

At SmartStartKidz, we are committed to providing exceptional customer service and support. We believe in open and transparent communication with our valued customers. This Contact Information Policy outlines how you can reach us and how we handle customer inquiries.

Contact Us

For any questions, concerns, or feedback, please do not hesitate to get in touch with us. You can reach our customer service team through the following methods:

Email:

Response Time:

  • We strive to respond to all customer inquiries within 24-48 hours, excluding weekends and public holidays.

Business Hours

Our customer service team is available during the following hours:

  • Monday to Saturday: 8:00 AM to 5:00 PM (PST)
  • Sunday: 8:00 AM to 5:00 PM (PST)

Additional Information

  • Return Policy: For details regarding returns, exchanges, and refunds, please refer to our Return Policy located in the footer section of our website.
  • Privacy Policy: For information on how we handle your personal data, please see our Privacy Policy also located in the footer section of our website.

We appreciate your business and look forward to assisting you with your needs. Thank you for choosing SmartStart!